Pricing, Taxes & Fees

Pricing, Taxes & Fees

Understanding Your Order Total

01 — Product Pricing

Products in our catalog range from household textiles and décor to indoor furniture and outdoor items. The applicable price is the price displayed for the selected item and variant at the time of purchase, subject to the final checkout confirmation. Product prices may change before an order is accepted.

02 — Standard Shipping

For eligible United States orders, standard shipping is $14.90 when the qualifying order subtotal is below $259. Eligible orders with a qualifying subtotal of $259 or more receive free standard shipping. Any product-specific delivery restrictions or additional purchased services must be disclosed before checkout is completed.

03 — Sales Tax

Applicable United States sales tax may be calculated and collected at checkout based on the destination and relevant tax requirements. The final checkout summary displays any tax collected.

04 — International Import Charges

Crannyx fulfills United States orders from Japan using a Delivered Duty Paid (DDP) arrangement for eligible shipments. Under this arrangement, Crannyx covers applicable import duties and standard customs clearance charges. Contact us before paying an unexpected import-related carrier request.

05 — Returns and Return Shipping

Eligible change-of-mind returns are shipped to Japan at the customer’s expense under our Return & Refund Policy. International shipping costs may be especially significant for large furniture, mirrors, outdoor products, and other bulky items. Verified defective, damaged, or incorrectly supplied items are handled under the applicable remedy provisions.

06 — Pricing Questions

For assistance, contact decorvixo@crannyx.com or call +81 70 8392 3271.